Delivery policy

We take pride in our customer service which includes not only the quality of our products, but also the reliability of delivery. In order to ensure our quality of service, we require that any adjustments to your order be made at least 24 hours prior to your delivery.

Please note
  • All deliveries will be "Contact Free" & will be left at your front door.
  • Delivery times cannot be guaranteed
  • Requests for deliveries at specific times of day are not guaranteed. Please contact us to discuss a specific delivery time. we will try our best to accommodate specific delivery times.

    Return policy

    There will be no returns, refunds, or exchanges accepted for perishable items, unless an error has been made with your order. In the event that an error has been made, please contact us within 2 hours of receiving your order. We will try our best to remedy the situation, but there is no guarantee. Any attempts to return/refund or exchange perishable items after the 2 hr period expires, will not be honored.

    Privacy policy

    How and What Information We Collect
    When you submit an order on our website, Kosher Pico Deli may collect certain personal identifiable information from you. This information may include your name, email address, mailing address, telephone number, and other information volunteered by you, such as information provided through requests, responses, reviews, emails, messages, and other electronic submissions sent by you to Kosher Pico Deli.

    What We Do With Your Information
    Kosher Pico Deli will NOT share your personal identifiable information with any third parties, including individuals, businesses, or government entities, without your consent. Kosher Pico Deli will share your personally identifiable information if required to do so by law, court order, subpoena, or other legal process or in the event you violate our website policy. Kosher Pico Deli may use your information to provide you with the services or information you request and improve the Website.

    Third Parties
    We will not and do not sell, trade, or rent your personal information to third parties. We provide some of our services through contractual arrangements with affiliates, services providers, partners, and other third parties (collectively, "service partners").

    Security
    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

    Cookies
    "Cookies" are commonly used pieces of information in the form of small files that are placed on a computer hard drive to enable you to more easily communicate and interact with certain websites. Kosher Pico Deli may use cookies on its website, although none of the cookies contain any personally identifiable information.